* Duties and Responsibilities - "• Customer Service - TAT<xqyqz> Tokens<xqyqz> customer complaints and NSR/SR closure Management
• Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.
• Cross selling the insurance and other products to walk in customers
• Cash & Customer Service /NPS and Audit Queries
• Service branch maintenance and control
• Consistent increase in penetration of CDM/Kiosk
• Manage escalations with teams (Centralize/HO) for end to end resolution
• Petty cash management
• Maintain minimal errors in audit report published by HO."
* "• Understanding of cash & customer service related processes and policies.
• Graduate/Post graduate fresher/with experience
• Ability to work independently and towards deadlines.
• Effective oral and written communication skills"
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